Customer Care

BioCare Australia is delighted to assist you with your query and appreciate your feedback. Please contact us via the website in the Contact section and we’ll get back to you as soon as we can. You may also find an answer in our FAQ section.

Alternatively, our customer service experts are available for over-the-phone support from 9am to 5pm AEST, Monday to Friday. Please call us on +61 3 96876577.


Privacy & Safety

BioCare Australia Pty Ltd (BioCare/we/us/ours) respects and is committed to protecting your privacy and the privacy of personal information provided to us. We comply with the relevant Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). 

The purpose of this policy is to explain:
(a)    the kinds of information that we may collect about you and how that information is held;
(b)    the purposes for which we collect, hold, use and disclose personal information;
(c)    how you can access your personal information and seek to correct such information; and
(d)    what you can do if you have a complaint about a breach of your privacy.

We may from time to time update this policy. 

Wholesale Inquiries

At BioCare we welcome stockists from all around the world to join our company, so if you are interested in carrying our products in your store or business, please contact us here.

We will require any relevant information about you and your business.

Payment Methods

Credit / Debit Cards  - PAYPAL - Offline Payments